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Revolution Basketball Online Store Conditions of Sale and Use
If you have any problems or queries or require additional product information, please contact our Customer Services team, who will be happy to help on 01823 286014 or email info@revolution-basketball.co.uk. We endeavor to respond as quickly as possible.
Our office hours are 9am - 5pm Monday to Friday, during this time you can speak to one of our Customer Services Team on 01823 286014. Alternately, contact us via e-mail using info@revolution-basketball.co.uk or write to;
Revolution Basketball Store
11 Laurel Close
Taunton
Somerset
TA1 2QH
Terms of Trading
Credit cards will be debited in Pounds Sterling.
All prices quoted on the site are inclusive of U.K V.A.T.
Secure Ordering
Our Online Credit Card Transactions are secure and are provided by Pay Pal. It uses a Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.
Postage and Delivery
Orders to the UK mainland over the value of £20.00 will be posted free of charge. For orders under £20 there will be a standard charge added at the checkout. We will use the best method available for postage which will usually be Royal Mail. The charges will be advised before you confirm your order.
Orders are usually sent by Recorded Delivery (Over £20). For larger orders / large packages we will use Parcel Force or most suitable method as the delivery courier which guarantees delivery and security for the order value.
International Shipping
We can provide International Shipping, which will incur an additional charge. Costs can be advised upon request. Please note, most overseas postal services are very reliable, however the UK postal service will not compensate once goods have left the UK Mainland. If you have an international post enquiry please e-mail info@revolution-basketball.co.uk.
Bulk Orders
If you have a large order enquiry, or wish to place a bulk order on behalf of your school or club please contact us on 01823 286014 or e-mail info@revolution-basketball.co.uk and we can discuss your requirements, including any discounts available to you.
Other Order Information
Orders are usually processed immediately upon receipt. Goods are normally dispatched within 2 days but please allow up to 14 days for delivery. We will notify you of any unexpected delays via the e-mail address provided on your account.
Prices, offers and products are subject to availability and may change at any time prior to acceptance of your order.
If you are not completely satisfied with your order, return items in good condition within 14 days for a full no hassle refund (excluding postage). We will refund any money due as soon as we receive the returned product. This does not affect your statutory rights.
If in the event goods are faulty, please contact our Customer Service Team by email at info@revolution-basketball.co.uk for the Returns Procedure. We aim to deal with any faulty goods quickly and offer a full refund or exchange procedure. We will refund any money due as soon as we receive the returned product. This does not affect your statutory rights.
All information is controlled under the terms of the Data Protection Act.
Orders can only be accepted from persons 18 years or over.
You may cancel your order within 7 days. To do this email info@revolution-basketball.co.uk stating your transaction details.
Christmas Voucher Offer
The Christmas Voucher offer is applicable to all orders paid in full between 12th November 2009 and 10th January 2010. The Voucher will be electronic and will be e-mailed to you in the form of a code that is redeemable at the checkout on your next order. The voucher will be valid for 12 months on any order over £30 in value. If you have any questions please contact us.
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